FAQ

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Getting Started
Understand the process of becoming a user and using the website.
Ordering & Payments
Precautions for payment and frequently asked questions about our shipments.
Proxy Shopping Service
How we provide agent buying services for Taobao, Tmall, Alibaba, 1688.
Gift Cards
Considerations for the gift cards we sell

What is BTCmai?

BTCmai is a website that supports purchasing goods with cryptocurrency. You can buy gift cards or top up your mobile pho

FAQ

What cryptocurrencies does BTCmai support?

"We currently accept the following cryptocurrencies as payment methods: BTC (Bitcoin, Lightning Network) ETH USDT (

FAQ

How to contact the BTCmai customer support team?

If you have issues with your order or account, create a request here Usually we reply within 1 working day If you have

FAQ