Please read this agreement carefully before using this website. It outlines the basic contract for any transactions occurring on BTCmai. By using this website's services, you agree to accept all terms and conditions of this agreement. If you do not agree to any part of this agreement, please do not register and use this website.
This User Agreement (referred to as the "Agreement") is an agreement between BTCmai and individuals or entities who register to become users (referred to as "Users") of this website.
1.1 Users must be at least 18 years old and have full legal capacity to register and become users of this website.
1.2 Users must provide accurate, truthful, complete, and up-to-date personal or entity information when registering, and promptly update it when it changes.。
1.3 Users agree not to provide their account or login information to any other individual or entity, and are fully responsible for all activities on their account.
1.4 Users are responsible for any losses resulting from providing inaccurate information for recharging.
1.5 Users should maintain the security of their account information. BTCmai is not responsible for losses resulting from user information leakage due to user negligence.
1.6 Users should ensure the security of their account information, such as regularly changing passwords and avoiding simple passwords. BTCmai is not liable for any losses resulting from this.
1.7 We are not responsible for any losses or data leaks caused by viruses, malware, or other malicious software on users' devices. Please ensure your device is safe and reliable.
1.8 Must not violate or circumvent applicable laws and regulations.
2.1 Users must comply with international regulations, as well as local laws and regulations, and the provisions of this agreement when using this website.
2.2 Users are prohibited from engaging in the following activities when using the services and products provided by this website:
- Violating local laws and regulations;
- Unauthorized access, use, or tampering of other users' accounts or information;
- Distributing or spreading content containing viruses, malware, or other harmful code;
- Infringing on the intellectual property or other legal rights of others;
- Engaging in any behavior that damages the normal operation of this website or interferes with other users' use of this website;
- Engaging in any illegal activities such as money laundering or fraud;
- Violating other behaviors stipulated in this agreement;
2.3 If a user is suspected of engaging in illegal activities, BTCmai has the right to unilaterally suspend services to that user and report relevant information to the relevant law enforcement agencies.
2.4 If we become aware of or reasonably suspect that a user is engaged in illegal activities or is violating applicable laws and regulations or third-party rights in other ways, their access may be restricted, including but not limited to suspending, restricting, or terminating the user's account, to prevent violations of this agreement.
3.1 BTCmai is an e-commerce platform. We are not the issuer of the final product. The recharge services or redemption codes we sell can be exchanged by users for services and products provided by the product issuer, and the final service will be provided to users by the issuer.
3.2 While we provide usage conditions on the product page, we cannot guarantee real-time updates to its descriptions. You should directly understand the nature and terms of the services you purchase from us on the website of each product issuer and bear the responsibility for not meeting the usage conditions of the goods.
3.3 Products may change their nature due to changes in the terms of the issuer. If the product issuer is unable to fulfill the service or changes the rules, adding restrictions, we are not responsible for this.
4.1 Orders are only bound to the displayed payment address for a certain period of time. After this period expires, the payment address might be assigned to other users' orders. Continuing with the payment beyond this validity period may result in the loss of your cryptocurrency. We will not be held responsible for this. Therefore, please make your payment according to the displayed payment address and within the validity period of the order.
4.2 There is a delay between broadcasting a transaction on the blockchain and confirming it. You should ensure that the transaction confirmation time falls within the validity period of the order and set a reasonable miner fee.
4.3 Due to the decentralized nature of cryptocurrencies, once you make a payment to the wrong address, it may result in the permanent loss of your cryptocurrency, and this action cannot be reversed. Please ensure that you select the correct blockchain and pay to the correct address when making transactions.
5.1 Due to technical or other reasons, we may ultimately be unable to provide products, resulting in transaction failures. When a transaction fails, users can receive a refund, but we will not provide compensation or assume additional liability.
5.2 For products purchased with recharge funds, refunds are not possible after successful recharging. For gift card products (products redeemed by users themselves), once you receive the redemption code, refunds are not possible. Users are only eligible for refunds under the following conditions and after being verified by us:
- The recharged product did not arrive;
- Gift card redemption information is incorrect or expired;
- We are ultimately unable to provide the product;
5.3 If you meet the refund conditions, please contact our customer service support. The refund process usually takes three working days to complete after we receive your request, excluding response time on the blockchain.
6.1 The market price of cryptocurrencies fluctuates against fiat currencies, posing certain risks. Users should bear the corresponding risks when purchasing goods.
6.2 BTCmai is not responsible for the losses incurred by users due to exchange rate fluctuations when purchasing cryptocurrencies and goods.
7.1 BTCmai will protect and handle users' personal information in accordance with applicable privacy policies.
7.2 Users agree that BTCmai may collect, store, and use their personal information in accordance with the provisions of the privacy policy.
8.1 BTCmai is not responsible for losses or risks caused by the following reasons:
- Losses caused by users' own reasons or improper operations;
- Service issues or transaction disputes provided by product issuers;
- Losses or risks caused by unforeseeable circumstances such as third-party attacks or system failures;
- Losses caused by force majeure factors;
9.1 BTCmai has the right to modify this agreement at any time and publish the modified agreement on the website.
9.2 Users continuing to use this website indicate acceptance of the modified agreement.
9.3 If users do not agree to the modified agreement, please stop using this website. If any provision of this agreement is deemed invalid or unenforceable, it shall be deemed severable and shall not affect the validity and enforceability of other provisions.
9.4 The ultimate interpretation of this agreement belongs to BTCmai.
Last Modified Date of this Agreement: 2024-03-28