Can I use the "withdraw" function of the exchange to pay for the order?
When you submit an order and choose a type of blockchain token, we will assign you a payment address. Any increase in to
How to use Proxy Shopping Service and precautions for Proxy Shopping Service
The purchased products cannot be gift card products (including recharges from major supermarkets), but can be game recha
How to use a gift card?
When the product is shipped, you will receive the redemption code in your mailbox and view the redemption code in BTCmai
Gift card cannot be redeemed or is unavailable
You need to understand the gift card issuer's restrictions on this product, and redeem the gift card promptly after rece
After paying for my order, how long will it take for me to receive the items?
1. First we need to wait for the transaction confirmation on the blockchain to be completed, which is usually completed
What should I do if the BTC broadcast transaction is not confirmed in the blockchain?
Under high load on the Bitcoin network, transactions cannot be confirmed quickly, especially for transactions that do no
After the blockchain transaction was confirmed, BTCmai did not recognize the payment.
This situation may occasionally occur, possibly because the order has expired or due to our system issues. When you e
How to contact the BTCmai customer support team?
If you have issues with your order or account, create a request here Usually we reply within 1 working day If you have
What cryptocurrencies does BTCmai support?
"We currently accept the following cryptocurrencies as payment methods: BTC (Bitcoin, Lightning Network) ETH USDT (
What is BTCmai?
BTCmai is a website that supports purchasing goods with cryptocurrency. You can buy gift cards or top up your mobile pho